Frequently Asked Questions

Depending on stock availablity and location of delivery. If the stock is available the stock will be dispatched usually the same day interstate orders could take up to 48 hrs, and if you are in the city centre of that state usually the next day!

  • Delivery to Australian Metrapolitan cities and areas – 1-3 days
  • Delivery to Rural Australia – 2-5 days

Yes you certainly will be notified if we can not supply an item before dispatch of your order.

It all depends on what you are ordering freight charges start at $12.95 for the first 3 kilos

Directhairandbeauty.com.au prides itself in being 100% Australian Owned and Operated All of the products found and sold on our site are from Australian supplies that have met the regulations of Australian law and authenticity can be guaranteed. We do not cross import from any other country, like come other competitor.

All our products are shipped from our warehouse. There is no pick up service available.

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